Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
We provide 24/7 premium customer support via email and WhatsApp. For enterprise clients, we offer dedicated support to assist with IT implementations, installations, and troubleshooting. No matter the time or day, our team is ready to help you with any inquiries or technical issues.
Redeeming your gift card is quick and easy! Follow these steps to apply your gift card and enjoy your discount:
Step 1: Add the Product to Your Cart
- Browse our store and select the product you’d like to purchase.
- Click the “Add to Cart” button to add the product to your shopping cart.
Step 2: Redeem Your Gift Card
You can redeem your gift card either in the cart or during checkout:
Option 1: Redeem in the Cart
- Go to your shopping cart by clicking the cart icon at the top of the page.
- Locate the “Coupon Code” field.
Yes, all our licenses are 100% genuine and audit-ready. We are an authorized reseller, ensuring that every license key is sourced directly from trusted suppliers and complies with global software standards
Yes, we provide detailed invoices and supporting documentation for every purchase, essential for corporate audits and internal record-keeping.
Yes, enterprise clients have access to a dedicated support line available 24/7. This ensures that your organization receives priority assistance with any inquiries, installations, or technical issues at any time
Yes, we offer competitive volume discounts for businesses purchasing multiple licenses. Whether you need licenses for 100 users or more, our team can create a custom pricing plan tailored to your organization’s needs.
Yes, we do! Since LiceDigital specializes in digital products and software licenses, we provide instant worldwide delivery. There are no physical shipping constraints or geographical boundaries. Your official license and warranty certificate will be delivered directly to your email address immediately after purchase, no matter where you are located
If you need to swap an item
Returns and Exchanges
We offer a lifetime warranty on all orders. If you encounter any issues with your activation code, and we cannot resolve the problem, we will provide a refund. Please note that used licenses and requests made after the return window period are not eligible for refunds. For unused products, you can request a refund within 30 days of purchase. For more details, please refer to our Changes and Returns Policy
If you experience any issues with a license key, our support team is available 24/7 to assist. We’ll work with you to resolve the problem, and if the issue cannot be fixed, we will replace the license under our warranty policy.
Yes, refunds are available for unused licenses if requested within 30 days of purchase. Please ensure that the license has not been activated, and contact our support team to initiate the refund process.