Delivery Policy

Delivery Policy

 

 

At LiceDigital, all products sold are digital products. No physical goods are shipped. Once your order is completed, the purchased digital product is delivered electronically via email to the email address provided during checkout.

Digital Delivery Method

• All products are delivered by email only.

• Delivery may include a download link, license key, activation instructions, or access details, depending on the product.

• Customers are responsible for providing a valid and correct email address at checkout.

Delivery Timeframes

Delivery times depend on the payment method used and order verification status:

1. Standard Digital Delivery

Most orders are delivered instantly or within 24 hours after successful payment confirmation.

2. Bank Transfer / Manual Payments

• Orders paid via bank transfer require payment confirmation.

• Payment confirmation may take 1 to 3 business days.

• Delivery will occur after payment is confirmed.

Exceptional Delays

In rare cases, delivery may take slightly longer due to:

• Payment verification or security checks.

• Technical system delays.

• High order volume.

• Circumstances beyond our control (such as service outages).

Business Days & Processing Hours

• Digital order processing is performed on business days (Monday to Friday).

• Orders placed outside business hours, on weekends, or on public holidays may be processed on the next business day.

No Shipping or Physical Delivery

• Since all products are digital, no shipping address is required.

• No courier, postal service, or physical delivery is involved.

• Shipping fees do not apply.

Didn’t Receive Your Order?

Before contacting support, please:

1. Check your Inbox.

2. Check your Spam / Junk folder.

3. Ensure the email address entered at checkout is correct.

If you still have not received your order within the stated timeframe, please contact our support team:

• Email: support@licedigital.com

For faster assistance, please include your order number and email address.

Customer Responsibility

• Customers are responsible for ensuring their email provider allows receipt of automated emails.

• LiceDigital is not responsible for delays caused by incorrect email addresses or email filtering issues beyond our control.

Policy Updates

LiceDigital reserves the right to update or modify this Delivery Policy at any time. Any changes will be effective immediately upon publication on this page.