Frequently Asked Questions (FAQ)
1. Are these licenses genuine and official?
Answer: Yes, all licenses provided by LiceDigital are 100% genuine and official. We work with authorized distributors to provide authentic activation keys for Microsoft, Adobe, and other major software.
2. How long does it take to receive my order?
Answer: Delivery is nearly instant! Once your payment is confirmed, you will receive your license key and activation instructions via email within seconds, or at most, within a few hours.
3. What should I do if the key doesn’t work?
Answer: Don’t worry! First, ensure you are using the key for the correct version of the software. If you still face issues, contact our support team at support@licedigital.com with a screenshot of the error. We will provide a replacement or a solution within 24-48 hours.
4. Can I use the license on more than one computer?
Answer: This depends on the product. Most of our licenses are for 1 PC / Lifetime activation. Please check the product description for specific details regarding the number of devices supported.
5. I didn’t receive my email, what should I do?
Answer: Please check your Spam or Junk folder first. If you still don’t see it after 30 minutes, it’s possible there was a typo in your email address at checkout. Contact us immediately to rectify it.
6. Is there a money-back guarantee?
Answer: Yes, we offer a refund or exchange if the key provided is defective and our support team cannot resolve the issue. Please refer to our Refund Policy for full details.
7. Do you provide technical support for installation?
Answer: Absolutely! We provide clear activation instructions with every purchase. If you get stuck, our team is here to guide you through the process via email.